Our Lean Process And Six Sigma workshop will provide an introduction to this way of thinking that has changed so many corporations in the world. This workshop will give participants an overview of the Six Sigma methodology, and some of the tools required to deploy Six Sigma in their own organizations.

  1. 1

    • About Six Sigma

    • About Lean

    • History behind Lean

    • Toyota Production Systems

    • The Toyota Precepts
  2. 2

    • Philosophy

    • Process

    • People and Partners

    • Problem Solving
  3. 3

    • The Goals of TPS

    • The First Pillar: Just In Time (JIT)

    • The Second Pillar: Jidoka (Error-Free Production)

    • Kaizen (Continuous improvement)

    • The Foundation of the House
  4. 4

    • Value

    • Value Stream

    • Flow

    • Pull

    • Seek Perfection
  5. 5

    • Basic Characteristics

    • Satisfiers

    • Delighters

    • Applying the Kano Model
  6. 6

    • Muda

    • Mura

    • Muri

    • The New Wastes
  7. 7

    • Common Cause

    • Special Cause

    • Tampering

    • Structural
  8. 8

    • What is complexity?

    • What causes complexity?

    • How to Simplify?
  9. 9

    • The PDSA Cycle (Plan, Do, Study, Act)

    • The DMAIC Method
  10. 10

    • Gemba

    • Genchi Genbutsu

    • Womack's Principle

    • Kaizen

    • A Roadmap for implementation
  11. 11

    • Words from the Wise

    • Review of Parking Lot

    • Lessons Learned

    • Completion of Action Plans and Evaluation